Effective Date: 2nd March 2025

At Aliveora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (https://aliveora.store) or use our services.

1. Information We Collect

1.1 Personal Information

When you interact with our website, we may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party providers)
  • Account credentials (if you create an account)

1.2 Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed and time spent on our site
  • Referral sources (how you found our site)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us recognize you, remember your preferences, and improve site functionality. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and maintain our website and services
  • Process and fulfill your orders
  • Respond to inquiries and provide customer support
  • Send marketing and promotional communications (with your consent)
  • Improve our website, products, and services
  • Detect and prevent fraud, security breaches, or other prohibited activities
  • Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information in the following cases:

3.1 Service Providers & Third-Party Partners

We may share data with trusted third-party vendors who assist with:

  • Payment processing
  • Order fulfillment and shipping
  • Website analytics (e.g., Google Analytics)
  • Marketing and advertising services
  • Customer support

These third parties are required to protect your data and use it only for the intended purpose.

3.2 Legal Compliance & Protection

We may disclose your information if required by law or to protect our legal rights, users, or business interests.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Data Protection Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Restriction: Request to limit data processing in certain circumstances.
  • Objection: Object to processing of your data for direct marketing.
  • Portability: Request to receive your data in a structured format.

To exercise your rights, contact us at support@aliveora.com

5. Data Retention

We retain personal data as long as necessary for business operations and legal compliance. The retention periods are as follows:

  • Customer accounts: Retained until requested for deletion.
  • Order history: Retained for financial and tax purposes.
  • Comments: Retained indefinitely unless removed by request.

6. Security Measures

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, so we encourage users to take precautions when sharing information online.

7. Cookies & Third-Party Links

7.1 Cookies

We use cookies to improve user experience and analyze website traffic. You can manage cookie settings in your browser.

7.2 Embedded Content

Articles on our site may include embedded content (e.g., videos, images). These behave as if you visited the external site, which may collect data independently.

7.3 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we have collected information from a child, contact us for removal.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

📧 Email: support@alivora.com